Mackerel
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Terms of Use & Privacy policy

Mackerel is the culture magazine with the deeper perspective.

We tell contemporary stories through essays, photographs, podcasts and videos.

Like the “maquerel" in Old French - a “go-between” - Mackerel is a broker of experience.

Mackerel was founded by Marc Nair (poet, producer and photographer) and Carolyn Oei (writer, editor and educator).

Mackerel is the property and brand of The Creative Voice LLP.


OUR READERS

  • The Mackerel reader is a discerning global citizen who appreciates critical thought, sees beauty in spite of dysfunction and has a healthy respect for the environment.

  • Our content reaches out to an ever-growing global readership.

  • In addition to our website, we reach out to our audience through social media - Facebook, Instagram and Twitter - as well as specially curated events.


TERMS OF USE
Web: http://www.mackerel.life/
Facebook: https://www.facebook.com/mackerelmagazine
Twitter: @mackerelmag
Instagram: @mackerelmagazine
Collectively known as “The Website”

Unless otherwise stated and/or highlighted, the Website features content, including photos, videos and other forms of graphic media that are the opinions, observations, suggestions, statements, comments and intellectual property of Marc Nair and/or Carolyn Oei. 

We make no warranties or guarantees in respect of the information posted including but not limited to the truth or accuracy of the information provided.

While we have used all reasonable efforts to professionally create, produce, collect and display quality information, we do not warrant or guarantee the accuracy, validity, usefulness, adequacy or completeness of any information or other resource contained herein.

We will not be responsible for any errors, inaccuracies or omissions in any content posted. 

We will not be liable for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, sent or otherwise transmitted through the Website.

You are requested not to use the Website to:
(a) Upload, post, email or send any content which is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar or obscene or that may infringe the intellectual property of any party;
(b) Upload, post, email or send any unsolicited or unauthorised advertising, promotional materials or any other form of solicitation;
(c) Impersonate any person or entity;
(d) Forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Website;
(e) Upload, post, email or send any content that you are not legally entitled to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
(f) Upload, post, email or send any material that contains software viruses or any programs which would interrupt, destroy or limit the functionality of any computer software or hardware; and
(g) Interfere with or disrupt the blog or the servers or networks connected to the Website or disobey any requirements, procedures, policies or regulations of networks connected to the Website.

We reserve the right to remove comments and other content as we deem fit and will not be liable for the deletion or failure to store or the removal or deletion of any information or other content maintained or transmitted on the Website. The contents referenced by hypertext links to other websites on the Website are not maintained by us and the links are solely for your use and convenience. The availability of such external websites or resources is also not guaranteed by us. Any responsibility or liability for any damage or loss caused by any content, products, or other materials on or available from such websites or resources is specifically excluded and denied.The Website is protected by Singapore and international intellectual and industrial property rights, including copyrights, trademarks, patent, trade secrets, and other proprietary rights. All rights reserved.

No reproduction, distribution, or transmission of the copyrighted materials on the Website is permitted without our written permission.

You agree not to create any derivative works from the Website and its contents.

We respect the rights (including the intellectual property rights) of others, and we ask you to do the same.

However, the information that you submit or post to the Website will not constitute private and confidential information. You agree and authorise us (and grant us a perpetual world-wide royalty-free non-exclusive license) to release your information on the Website so that it can be viewed by the public over the Internet, print, and all other media. You hereby waive all moral rights to any of your copyrighted information and submissions and authorise us to make derivative works from them.

Except with the express written permission of Marc Nair and/or Carolyn Oei, you may not modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, frame in another web page, use on any other website, transfer or sell any information or resources obtained from the Website. The foregoing prohibition expressly includes, but is not limited to, the practices of “screen scraping” or “database mining” to obtain information. If and when requested by us, you agree to provide true, accurate and complete user information and to refrain from impersonating or falsely representing your affiliation with any person or entity.

We are not responsible for any direct, indirect, special, incidental, consequential or any other damages caused to you, arising in connection with the use of the Website or in reliance on the content available therein, including any loss of use, lost data, lost business profits, business interruption, personal injury, or any other pecuniary loss, whether in an action of contract, negligence or other tortious action, even if we have been informed of the possibility thereof.

** By using our services, you agree to our Terms of Use.


PRIVACY POLICY

Data Protection Notice for Customers / Readers
This Data Protection Notice (“Notice”) sets out the basis which The Creative Voice LLP (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“PDPA”). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.

Personal Data

1.              As used in this Notice:

customer” means an individual who (a) has contacted us through any means to find out more about any goods or services we provide, or (b) may, or has, entered into a contract with us for the supply of any goods or services by us; and

personal data” means data, whether true or not, about a customer who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.

2.              Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include name and email address. 

3.              Other terms used in this Notice shall have the meanings given to them in the PDPA (where the context so permits).

 Collection, Use and Disclosure of Personal Data

4.              We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).

5.              We may collect and use your personal data for any or all of the following purposes:

(a)             performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;

(b)             verifying your identity;

(c)             responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;

(d)             managing your relationship with us; and

(e)             any other purposes for which you have provided the information.

6.              We may disclose your personal data:

(a)             where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods and services requested by you.

Withdrawing Your Consent

7.              The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.

8.              Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within five (5) business days of receiving it.

9.              Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 7 above.

10.            Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.

Access to and Correction of Personal Data

11.            If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.

12.            Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

13.            We will respond to your request as soon as reasonably possible. In general, our response will be within five (5) business days. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).

Protection of Personal Data

14.            To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, and disclosing personal data both internally and to our authorised third party service providers and agents only on a need-to-know basis.

15.            You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

Accuracy of Personal Data

16.            We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.

Retention of Personal Data

17.            We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

18.            We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

Transfers of Personal Data Outside of Singapore

19.            We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.

Data Protection Officer

20.            You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:

Contact No.      : +65-68156774

Email Address  : conversations@creativevoice.sg

Effect of Notice and Changes to Notice

21.            This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.

22.            We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.

Effective date : 22/12/2019
Last updated : 22/12/2019

** By using our services, you agree to our Privacy Policy.

Please refer to advisory guidelines published by the Personal Data Protection Commission at www.pdpc.gov.sg for more information about the Personal Data Protection Act and its requirements.